Frequently asked questions


How to send a screenshot to the support?

Use your browser, navigate to the page you are talking about with support.

press ALT + PRINT Open the program Paint
press CTRL + V
Save the image
Send it via mail to the address given by support

If using firefox install Fireshot addon to quickly take screenshoots with ease.
Link ->

If using Google Chrome on the top right corner you will find a option that says “Screen Capture” use it to capture screen images and send them to support.